Empowering Lyft's Drivers through Pay & Financial Services
Product Design Internship
Lyft
Scope: Research, designing, and testing MVP designs for a new Driver Pay feature 
Timeline: June to September 2019
The Lyft designers and researchers responsible for all things related to Pay, Platform, and Autonomous (June 2019)
The information I'm able to share publicly is very limited. Please contact me if you'd like to learn more!
I interned as a Product Designer on Lyft's Design Team, responsible for designing end-to-end features on Driver Pay:

• Designed feature onboarding & educational design methods that incentivizes adoption and user understanding
• Worked with Lyft Product Language (LPL) design systems team to evaluate new interaction paradigms, including card swipe & flick, list filtering & sorting, and inactive/suggestive actions (i.e. a ghosted checkbox, for instance)
• Leveraged research findings to identify best practices in surfacing delight moments 

• Worked closely with PM to identify opportunities to drive company/product OKRs
• Conducted multiple rounds of qual/quant testing with Lyft Drivers for concept and usability
• Regularly held design critiques with Product Design, UX Research, design systems, and content strategy teams
• Identified opportunities for collaboration, feedback, and buy-in from cross-functional partners (including Product, Eng, Legal, Product Marketing, and Support/Customer Experience)

• Presented MVP designs to Lyft Design Leadership 

We have a super bright and airy Design Studio with sweeping views of the fog rolling over SF's Twin Peaks. #viewgoals

If you'd like to learn more about my work, please contact me.